FAQ

Ask away — we probably answered it already

Can't find your question? Book a live demo and ask us face to face.

Data & security

Where is my data stored? Who sees it?

Encrypted on secure cloud servers. Only you and your team see it, based on permissions you set — we never sell or share it with third parties.

Can I export all my data?

Yes, in one click — Excel or CSV of all customers and deals, anytime. Your data is always yours.

What if an employee deletes something by mistake?

Folo has a trash bin: deleted items can be restored, and the audit log shows who did what and when.

Pricing & subscription

Is the free plan really free?

Yes. Not a trial that expires — start free with unlimited customers and deals for one user. You pay only when you need a team or advanced features.

Do I need a credit card to sign up?

No. Email and password only — you're in within two minutes.

Can I cancel anytime?

Yes, directly from settings. No contracts, no cancellation fees.

Usage & team

My team isn't technical — will they learn fast?

Folo is Arabic-first and built for simplicity. Anyone who uses WhatsApp can use Folo. There's also an academy of short videos plus a free live demo for your team.

How do I move from Excel?

Built-in CSV import: upload the file and Folo organizes your customers. Most finish in under 10 minutes.

Can I control what each employee sees?

Yes — ready roles (manager, sales, viewer): sales reps see their own customers only, viewers see everything without editing.

Is there a mobile app?

Yes, Folo is available on iPhone and Android — grab it from the app page and work from anywhere.

Try Folo today.

If it doesn't save you an hour in the first week — you've lost nothing. If it does? You've gained a system that grows with you.

Start free — no credit card

Sign-up takes two minutes. Export your data anytime.